PROTECTION OF PERSONAL DATA
1. Personal data protection
Activities relating to the Site involve the processing of personal data.
SHELYAK INSTRUMENTS complies with the regulations on personal data in force in France, and in particular the European Data Protection Regulation of April 27, 2016 (RGPD) and the French Data Protection Act of January 6, 1978 as amended.
2. The data protection officer
The data controller is SHELYAK INSTRUMENTS, represented by its legal representative, Mr François COCHARD, who can be contacted at :
By mail : 69 rue de Chartreuse – 38420 LE VERSOUD – France
By e-mail : email@example.com
By phone :(33)4 76 41 36 81
3. Site users, recipients of personal data protection
The personal data protection policy applies to all users browsing the Site.
When you create a Customer Account and/or place an order, SHELYAK INSTRUMENTS collects personal data in order to conclude the Contract, carry it out, manage it and issue invoices.
It may also collect personal data when subscribing to the newsletter.
4. Legal basis and purposes of personal data processing
The collection of personal data allows SHELYAK INSTRUMENTS to manage its website.
It allows :
– process orders for products sold on the Site. Processing is therefore based on the company’s legitimate interest in marketing the products it sells.
– manage newsletter subscriptions. Data processing is subject to the user’s prior consent.
5. Collected data
The data collected are as follows:
Civil status and identity: Last name, First name, Sex (Mr., Mrs.), etc.
Billing and delivery addresses
Geolocation data from browser
Browsing data from cookies and tags placed on the site
Order details (type of item, number of items, price, payment method used)
Customer service exchange history
The data collected is mandatory for the purposes of processing.
SHELYAK INSTRUMENTS may use your personal data for commercial solicitations in accordance with current legal requirements. The data collected in this context is as follows: surname, first name, e-mail address, telephone number, order history. Collection is based on the performance of the contract.
SHELYAK INSTRUMENTS undertakes not to use the data collected for purposes other than those mentioned above (unless required to do so by a competent judicial and/or administrative authority).
6. Duration and conditions of storage of collected data
Your data is kept in an active database for the duration of the Contract or 3 years from the last contact with you, and in an archive database for 5 years, the duration of the statute of limitations under common law.
The recipient of the data is SHELYAK INSTRUMENTS. However, SHELYAK INSTRUMENTS reserves the right to transmit all or part of its customers’ personal data to its subcontractors for the purposes of the Contract, and in particular for the execution of any order.
Depending on the place of delivery in the world, SHELYAK INSTRUMENTS may transfer personal data to a recipient outside the European Union, for the purposes of the order.
SHELYAK INSTRUMENTS undertakes to take all necessary precautions to protect the security of the data communicated and, in particular, to prevent it from being distorted, damaged or accessed by unauthorized third parties.
7. Duration and conditions of storage of collected data
You have the right to ask SHELYAK INSTRUMENTS to access, rectify, delete or port your personal data. You may also request a restriction on processing or object to the processing of your data. You have the right to withdraw your consent to the processing of your data at any time.
You can exercise your rights by sending an e-mail to SHELYAK INSTRUMENTS at the following address: firstname.lastname@example.org or by post to 69 rue de Chartreuse – 38420 LE VERSOUD, giving your full contact details (surname, first name, address, telephone number, e-mail address) and specifying the subject of your correspondence. You may be asked to prove your identity.
Finally, you can lodge a complaint with the CNIL: https://www.cnil.fr/fr/webform/adresser-une-plainte